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need help
Hi On my home page (Duplicate from product page -sports) I need a variant picker so customers can choose between 4pcs and 40pcs the variants already exist in Shopify I m having trouble dragging the element could you add it above the quantity selector for me thank u
File a complaint against customer service
I had a lot of questions about using the plugin, but the customer service team just brushed me off; they did a quick, sloppy fix and claimed the issue was resolved—if that’s how they handle things, why even bother contacting them? They ended up making a complete mess of my page. Furthermore, when I raised an issue regarding the creation of headers and footers, they simply told me that the feature wasn't supported—isn't that just undermining their own product? It was a truly terrible experience.
Request sent from Nigeria
Not sure why the request I got shows its from Nigeria. Gemini says this is a scam or spoof.
TrustShop reviews block in product page
I can’t add the TrustShop review widget box to my product page. It says “Please drop TrustShop: Product Reviews into a Product or Product List element.”
Horrible experience
gempages invite collaborator feature doesnt work. customer service keeps sending me in circles and we’ve tried the same thing 4 times in a row, massive delays. If this doesn’t get resolved soon i’m going to be leaving a negative review
Help to cancell the charge
Hello Sir, I pushed the button to upgrade the Gempages charges and cancell the order that day. But shopify still charge me $29 at the bill. Please help to cancell the charge of $29, thanks a lot!
New AI
I'd like to try out the AI tool before deciding whether to upgrade my plan. Is there a trial period?
Sinclair this guy can't even read!
Please fire him from your company, I pay for this shit and he gets nothing done. I never seen such a bad support agent. he’s probably hated at your workplace anyway
Edit A Product Page without Live or Active
Hi Gem team, Can you share what is your system/technical problem for a page need to be LIVE or ACTIVE to edit? My big problems is while running Ads for product A (in case it has good and stable sales), I want to create/edit the PRODUCT PAGE/LANDING PAGE for ANOTHER product B. During that editing time (which takes me weeks to finish, even experts like Gem Service takes 2-5 days to finish a paid Product Page service), It should not be LIVE or ACTIVE because customers will see the unprofessional page of a product. Could you share your plan or timeline to modify or fix this? Thank you a lot. David (a Paid Plan user)